• How Mobility is Radically Changing Healthcare

    Posted 09/12/2019 by Nell Alverson
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    Healthcare risks are frightening. A baby is misidentified at birth, or when being discharged from the hospital to go home. A patient is given the wrong medication, and has an allergic reaction. A message doesn’t get from the medical staff to a doctor in sufficient time to deal with an emergency. These are only three of the risks that can be reduced in—or even eliminated from— today’s healthcare settings, simply by using the right barcode scanner. But how do you choose the right scanner for your customer? Looking at how they’ll be employed is a good place to start.

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  • How Technology is Revolutionizing the Retail Space

    Posted 06/17/2019 by Brenda McCurry
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    In a recent survey ScanSource conducted of SMB retailers across various business verticals, 96 percent of owner/operators said they are in charge of determining the investments their businesses must make, and 84 percent said they like trying new things for their business. SMB retailers know they are competing with big-box stores and online empires, and they look to deliver outstanding customer service in order to gain repeat business. While we have seen a rise in e-commerce over the last decade, many consumers agree that shopping in a brick and mortar store is still necessary. An online shopping experience most notably lacks one thing: the unparalleled customer experience that can be created in-store.

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  • The Hospitality Industry of Tomorrow

    Posted 05/06/2019 by Brenda McCurry
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    It’s no secret that the hospitality industry is booming. Valued at nearly $10 trillion, the industry employs one in eight Americans, and within five years, a jaw-dropping 10 percent of the planet’s population may be employed by the industry. So, what does that mean for resellers? In short: enormous potential. From advanced near field communications technology and scannable payments to a plethora of IoT-enabled devices, the channel is sitting atop a figurative goldmine, as long as they have the tools – and the network connectivity – to mine it.

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  • How to Prepare for the Rising Prominence of Working Remotely

    Posted 02/14/2019 by Brian Cuppett
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    The number of U.S. employees who work remotely is on the rise, largely due to advancements and improvements in unified communications (UC) systems. In fact, a 2016 Gallup survey found 43% of respondents worked from home at least once in the last year, and the U.S. Employee Workforce report cited a 115% increase since 2005 in the number of workers who worked from home at least half of the time. So, why the rise in popularity? It turns out that the ability to work remotely benefits not only employees, but the company, too. That’s why having a discussion with your partners about the implications of working remotely represents an investment in their business and in their human capital.

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  • How to Talk to Your Customers About When to Upgrade

    Posted 12/14/2018 by Brian Cuppett
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    As technology advances at an exponential rate, it is easier than ever for businesses to fall behind on the technology needed to operate efficiently and effectively. From faster communication to vastly improved security, newer technology can lead to higher returns, increased productivity, and peace of mind. It’s crucial that resellers have regular discussions about upgrades with their customers. These conversations should be rooted in understanding their business objectives so that you can ensure your customers have the most innovative, up-to-date technologies in place to most effectively run, grow and scale their business.

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